Last Updated: March 09, 2025
At Arab Aura Shop, we strive to provide a smooth and efficient shipping experience. Below, you will find important details regarding our shipping and delivery policies.
1. Shipping Destinations
- We offer worldwide shipping to most countries.
- Some regions may have shipping restrictions due to carrier limitations or local regulations.
- If we are unable to ship to your location, you will be notified during checkout.
2. Processing Time
- Orders are typically processed within 2-5 business days.
- Custom or personalized products may require additional processing time.
- Once your order is shipped, you will receive a confirmation email with tracking details.
3. Estimated Delivery Times
- Delivery times vary depending on the destination and shipping method selected at checkout.
- Standard shipping estimates:
- United States: 2-5 business days
- Europe: 7-14 business days
- Canada & Australia: 7-14 business days
- Rest of the World: 10-20 business days
- Please note that delivery times are estimates and may be affected by external factors such as customs processing and carrier delays.
4. Shipping Costs
- Shipping costs are calculated at checkout based on the destination and selected shipping method.
- We occasionally offer free shipping promotions, which will be advertised on our website when available.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- Please allow up to 48 hours for tracking updates to appear.
- If you have not received tracking information within the expected timeframe, contact us at [email protected].
6. Customs, Duties & Taxes
- International orders may be subject to customs duties, taxes, or import fees, which are determined by the destination country.
- These charges are the responsibility of the customer and are not included in our prices.
- We are not responsible for delays caused by customs processing.
7. Lost or Delayed Shipments
- If your order is delayed beyond the estimated delivery time, please contact us for assistance.
- If your order is lost in transit, we will work with the carrier to resolve the issue and provide a replacement or refund.
8. Contact Us
For any shipping-related inquiries, please reach out to us at email: [email protected]